Shipping & Returns


All products are shipped from Bali / Indonesia and might be subject to customs / duties outside of Indonesia.
International Flat Rate: 10 Euros shipping costs world wide on orders below 150 Euros.
Free World Wide Shipping on all orders above 150 Euros.
World Wide trackable Express Shipping / Delivery approximately within 5-10 business days.


You may return all online orders within 14 days of delivery. All returns must be returned to the below address:
21 concept store / 21dgrs
Jalan Raya Seminyak No 47a
80361 Bali
Prior to returning an article please email us at:
Customers must ensure that all items returned are in the condition in which they were received, are unworn and returned within their original packaging with the clothing labels and tags intact. Please use a secure, insured and tracked delivery service (such as Fedex, UPS, DHL or equivalent), as we cannot accept liability for any items not received. Please note that all return postage costs are the responsibility of the customer. Only regular priced items may be refunded, unfortunately sale items cannot be refunded. Shipping costs are non-refundable. If you receive a refund, the original shipping cost will be deducted from your refund.